![]() Just follow the instructions on the same page mentioned. ![]() Solution 2: If the reinstallation did not work, download the Adobe Creative Suite Cleaner Tool at Insert the Photoshop CD-ROM, double-click the installer file in the Photoshop folder on the CD-ROM, and then follow the on-screen instructions to complete the installation. Drag the Users//Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.Ĥ. Delete all Adobe Photoshop CS folder(s) in the Applications folder if there are any.ģ. ![]() Uninstall Photoshop from the control panelĢ. Move any personal files from the Adobe Photoshop CS folder(s) on the hard disk to another location.Ģ. It is especially important to remove any beta copies of Photoshop you may have.ġ. Uninstall the copy of Photoshop and reinstall it. If Photoshop's serial number is not displayed on the bottom of Photoshop CS's sg Photoshop, you may have another version of Photoshop CS on the computer. Solution 1: Uninstall and then re-install most recent version of Photoshop. Some troubleshooting steps which I recommend are as follows: New installations of Photoshop CS (which folder falls alphabetically after the first installation) will not be personalized.Ī damaged or incorrectly written personalization file (userreg or ps.sif) can also cause Photoshop to return a personalization error when you start it. If multiple instances of the Photoshop CS folder are present, only the first one alphabetically will be personalized. ![]() The Photoshop CS installer personalizes the Photoshop CS application within the Applications folder alphabetically. This conflict can lead to personalization errors when launching the application. The same case could happen if there is a BETA version of Photoshop currently or previously installed on your computer. When there exists multiple copies of Photoshop in the Applications folder, your system and Photoshop may get confused and encounter conflict with which files it should use to verify personalization. ![]() Errors such as this could happen when an older version or BETA (testing) version of Photoshop CS has already been installed on the computer, or when your registration information file does not get written properly or is corrupted. ![]()
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